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Privacy Policy

How Wizardo collects, uses and protects your personal data.

Who we are

Hashlo Labs Ltd. (15781, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros) is the controller of the personal data processed on wizardo.com. Contact our data protection officer at [email protected].

Data we collect

  • Account data: email, username, date of birth, wallet currency.
  • Verification data when required: ID document, proof of address, source of funds.
  • Transaction and gameplay data, including seeds and bet history.
  • Technical data: device, browser, IP address and cookies (see the Cookie Policy).

Why we use it

To run your account and payments, meet our licence and anti-money-laundering obligations, prevent fraud and bonus abuse, provide responsible gaming tools and, with your consent only, send offers.

Sharing

We share data with payment processors, identity verification providers, game studios (pseudonymised gameplay data) and authorities where the law requires it. We never sell personal data.

Retention

We keep account and transaction records for five years after the account closes, as our licence requires, and delete or anonymise them afterwards.

Your rights

You can request access, correction, deletion, restriction or a portable copy of your data, and withdraw marketing consent at any time in Account, Privacy or by writing to [email protected].

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